Maintaining product quality and creating customer satisfaction is only possible with effective supervision. Customer satisfaction and product quality are only achieved by the fact that the supplier companies have the management systems owned by the enterprises they work with and that they actually implement these systems. Naturally, suppliers cannot be expected to produce continuously with the same quality criteria. For this reason, it is important to check whether the suppliers provide products of the expected quality, safety and health and whether they produce in accordance with the relevant standards. These audits are also a requirement of the responsibilities of the enterprises towards their customers.
Supplier oversight activities are carried out by audits performed at the time intervals and criteria defined by the enterprises. The reports prepared as a result of these audits enable the enterprises to evaluate the suppliers in a professional manner and provide the opportunity to direct the suppliers to work according to the criteria they want.
